E-commerce and Customer Service Experts Join Forces to Elevate Drywall Repair Services in the Twin Cities
MINNEAPOLIS, MN, UNITED STATES, Nov 3, 2023 – PatchMaster, the nation’s premier drywall repair franchise, is delighted to announce the arrival of its new owners, Josh Webb and Jim Palm, to PatchMaster Serving the Twin Cities. Leveraging their extensive backgrounds in e-commerce and customer service, Webb and Palm are excellently equipped to manage their PatchMaster franchise, prioritizing customer convenience and contentment.
“I’ve harbored a longstanding aspiration to own a business, and PatchMaster has emerged as a perfect fit, aligning with my personal objectives and the flexibility I require,” Webb said regarding his decision to own a PatchMaster franchise. “Our collective experiences uniquely position us to inject a customer-centric ethos into an industry not traditionally renowned for prioritizing customer convenience.”
Now at the helm of a PatchMaster franchise, the team is enthusiastic about its dual mission to foster local employment opportunities and provide essential services to the Twin Cities community. Their franchise will extend its reach across the Twin Cities, Minnesota region, ensuring residents can access top-tier professional drywall repair services.
PatchMaster CEO Paul Ferrara welcomed the team to the PatchMaster family, stating, “We are excited to have Josh Webb and Jim Palm join us as PatchMaster franchise owners. Their dedication to customer service and excellence aligns perfectly with our core values. We believe they will significantly impact their community by delivering top-quality drywall repair services to the Twin Cities community.”
PatchMaster Serving the Twin Cities West offers a fast, professional solution for drywall and plaster repairs in residential and commercial spaces in the communities of Burnsville, Chanhassen, Crystal Bay, Eden Prairie, Excelsior, Hamel, Hopkins, Inver Grove Heights, Lakeville, Long Lake, Maple Grove, Minneapolis, Minnetonka, Minnetonka Beach, Osseo, Rosemount, Saint Paul, Wayzata.
For more information about PatchMaster Serving the Twin Cities West, visit tcw.patchmaster.com, email tcw@patchmaster.com, or call 612) 888-4699 to book your drywall repair today.
About PatchMaster
Each PatchMaster location is a trusted, locally owned and operated drywall repair and painting company delivering fast, professional, and worry-free service. Trained technicians provide virtually dust-free repairs, seamless finishing, and complete Patch and Paint solutions that restore damaged walls and ceilings to like-new condition—often in a single visit. From holes, dings, and dents to everyday wear and tear, PatchMaster is known for quick turnaround, consistent quality, and dependable results.
Franchisees benefit from comprehensive training at PatchMaster’s New Jersey headquarters and receive ongoing support in marketing, pricing, hiring, operations, and technician management. The business model offers strong margins, scalability, and a quick ramp-up.
Founded in 2016 and franchising since 2017, PatchMaster now has more than 100 franchisees and expanded to over 200 territories across the U.S. and Canada. The brand delivers professional drywall repair, plaster repair, and interior painting, for common wall damage like holes, dings, dents, and more.
Learn more at patchmasteropportunity.com or call (973) 944-1192.
Media Contact:
Marketing Department
PatchMaster Franchise, LLC.
(973) 944-1213
marketing@patchmaster.com




