How PatchMaster Stands Out Among Franchisors: A Franchisee-Centric Approach

How PatchMaster Stands Out Among Franchisors: A Franchisee-Centric Approach

At PatchMaster, we believe in the power of dreams. We believe that everyone deserves the opportunity to achieve their full potential, whether that’s building a successful business, achieving financial independence, or simply having more time and freedom to enjoy life.

That’s why we’ve built our franchise model around a core set of “Franchise-First” values, ensuring that our franchisees have the support, resources, and community they need to thrive.

A Culture of Camaraderie and Support

As you step into the vibrant hallways of PatchMaster headquarters, you’ll be greeted by a wave of friendly faces and infectious laughter. Our office is more than just a workspace; it’s a hub of collaboration, innovation, and genuine camaraderie. We believe that when franchisees feel supported and valued, they’re more likely to succeed. That’s why we’ve created a culture built on open communication, mentorship, and mutual respect.

Leadership with a Vision

At the helm of PatchMaster is a team of seasoned leaders who are deeply passionate about the franchising industry and the success of their franchisees. CEO Paul Ferrara, with his unwavering commitment to innovation and operational excellence, has been instrumental in guiding PatchMaster’s remarkable growth. He is joined by Samantha Dreger, Chief Marketing Officer and digital marketing expert, who spearheads the brand’s marketing and online presence, and Joe Eible, Vice President of Operations, who oversees every facet of franchise support, training, and development.

A Proven Business Model with High-Growth Potential

PatchMaster’s franchise model is designed to be both simple and profitable. We focus on a niche market often overlooked by traditional contractors – small, affordable drywall repair jobs. This low-investment, high-margin model has proven to be highly scalable, with many franchisees expanding into multiple territories. In fact, PatchMaster boasts over 120 thriving locations across North America, with plans for continued expansion in the years to come.

Meeting a High-Demand, High-Margin Niche

PatchMaster provides a valuable service that fills a critical gap in the market. Our highly skilled technicians excel at the types of drywall repairs that others avoid, offering a convenient, affordable, and indispensable service for homeowners, renters, landlords, and businesses alike. From minor dings to more extensive damage caused by water leaks or fires, PatchMaster delivers exceptional customer service with a focus on seamless repairs, near-dustless work, and spot-on paint-matching technology.

A Robust Support System for Franchise Success

We believe that our franchisees are the heart and soul of our company. That’s why we provide them with a comprehensive support system that includes:

  • Best-in-class training: Our intensive training program equips franchisees with the skills and knowledge they need to operate their businesses successfully.
  • Ongoing support: Our dedicated team is always available to answer your questions and provide guidance, no matter the challenge.
  • Proprietary technology: We provide you with access to innovative tools and technology that streamline your operations and optimize your efficiency.
  • Marketing and branding resources: We leverage our national brand awareness and marketing expertise to help you attract customers and build a strong local presence.

Join Our Franchise Family

When you franchise with PatchMaster, you’re not just joining a business; you’re joining a family. We believe in supporting each other, celebrating each other’s successes, and helping each other overcome any challenges that may arise. Our diverse franchise community includes individuals from all walks of life, united by a shared passion for entrepreneurship and a desire to build a thriving business.

Ready to Start Your PatchMaster Journey?

If you’re seeking a recession-resistant franchise opportunity with high-growth potential and a supportive community, then PatchMaster might be the perfect fit for you. Contact us today to learn more about our franchise opportunities and discover your path to success with North America’s premier drywall repair company.

Visit or call (973) 944-1192 to begin your journey today!



Bev ThorneChief Marketing Officer

“I am honored to be a part of the PatchMaster team, focusing on elevating our marketing initiatives. My goal is to enhance brand visibility and attract more customers for all of our franchisees, creating a win-win scenario for everyone. I am eager to work with you to achieve remarkable success in the drywall repair market.”

Bev Thorne, an award-winning CMO with deep experience in both sales and marketing at AT&T, JP Morgan Chase and Century 21 Real Estate among others, serves as PatchMaster’s Chief Marketing Officer

Bev oversees all franchise marketing operations, including brand messaging, social media marketing, demand generation and franchise marketing support. She is passionate about people development, with a history of implementing marketing initiatives that fuel impressive revenue growth results.

Kevin Gray
Kevin GrayExecutive Business Coach
“I am truly honored to be part of the PatchMaster, undoubtedly one of the best Franchisors in the industry. Working alongside our franchise owners, who bravely venture into entrepreneurship, is a humbling experience. It is extremely gratifying to share in their successes as they build their business with the support of such a devoted team.”

Kevin Gray brings a wealth of experience in business development, sales management, and strategic partnerships to PatchMaster. With a proven track record of driving revenue growth and nurturing client relationships, Kevin is an ideal guide for our franchisees as they embark on their entrepreneurial journey.

Kevin’s consultative approach and knack for fostering strong business connections are valuable assets in helping our franchisees thrive.

Katie Longmore Franchise Administration & Support
“As a part of the PatchMaster team, I have the opportunity to help individuals succeed as entrepreneurs and build their dreams. It is rewarding to be able to see our franchisees flourish.”

Katie Longmore serves as PatchMaster’s Franchise Administrator. Katie is highly motivated and results-driven, with comprehensive experience in business administration. With her passion for excellence, she brings a wealth of knowledge and skills to PatchMaster.

Katie’s academic background is in Business Administration. She has honed her skills through years of experience in the industry, during which time she has become proficient in project management, business development, and operations management. Her strong communication skills and ability to create and maintain customer relationships make her a valuable asset to the PatchMaster organization.

She is passionate about helping new franchise owners get up and running smoothly and is committed to providing them with the support and guidance they need to succeed.

Christian Clavadentscher

Christian Clavadentscher Executive Business Coach

“I am proud to be part of a company dedicated to providing its franchisees the best possible training, support, and tools to scale their business quickly. It is incredibly fulfilling to help our franchisees unlock their full potential and achieve financial success while building their own businesses with the support of PatchMaster.”

Christian Clavadetscher is a highly skilled franchise business coach and financial expert with a proven track record of success in driving business growth and generating revenue. As the owner of PatchMaster Serving Cape Fear, he understands the ins and outs of franchise ownership. As a former director-level investment banker and entrepreneur partner, he brings a unique perspective to PatchMaster’s franchisees. 

With deep expertise in managing all aspects of new business development, multi-account oversight, deal negotiations, and complex financial transactions, Christian provides PatchMaster’s franchisees with unmatched comprehensive business coaching services that help franchisees achieve their financial goals and succeed in their entrepreneurial dreams.

Joe Eible

Joe EibleVice President of Operations

“Being a member of the PatchMaster family has been a rewarding experience, especially in forming valuable relationships with our network of franchisees and having the privilege of hearing their inspiring success stories.”

As the Vice President of Operations at PatchMaster, Joe Eible brings over 20 years of experience in IT, process improvement, and customer service to his role. 

Joe joined PatchMaster in 2019 as director of franchise support and has been instrumental in driving the company’s growth and success. He oversees all aspects of the company’s operations, including franchise support, training and development, onboarding, and IT.

Paul Ferrara

Paul Ferrara Chief Executive Officer

“I am incredibly proud of our franchise-first culture, which attracts highly talented and motivated franchisees to our company. Our focus on providing the best-in-class training and support has helped our franchisees to succeed and grow their businesses quickly. With a proven business model and a commitment to excellence, PatchMaster is the ideal choice for anyone looking to start a successful drywall repair franchise.”

Paul Ferrara is a results-driven executive with a successful track record in the franchising industry. He currently serves as the CEO of PatchMaster, a leading franchise business specializing in drywall repair and installation services.

With over 25 years of experience in sales, marketing, and business development, Paul keenly understands how to grow businesses and deliver value to customers. He is a strategic thinker with a strong focus on innovation and operational excellence.

Under Ferrara’s leadership, PatchMaster has experienced rapid growth and expansion, with new franchise locations opening regularly. Ferrara is passionate about providing franchisees with the tools and support they need to succeed and maintain PatchMaster’s position as the top choice for drywall repair services. With a focus on innovation and customer service, Ferrara is committed to ensuring that every PatchMaster franchisee has the resources and support they need to build a successful business.

Prior to his current role, Paul held senior leadership positions at several franchising companies, including HouseMaster Home Inspections, Realogy, and Coldwell Banker Corporate. He has a deep understanding of franchising and is passionate about leveraging it to drive business growth and customer success.


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