Military Veterans Share Insights on Serving their Country Along with Life as a Franchise Owner

Military Veterans Share Insights on Serving their Country Along with Life as a Franchise Owner

PatchMaster’s military veterans turned franchisee owners give insights on how they adjusted into a new career

Chester, NJ, November 8, 2021—Recognized for its commitment to those who have served, PatchMaster — a drywall repair company — continues its support of veterans. The franchise is nationally recognized by Entrepreneur Media as one of the Top Franchises for Veterans as well as Franchise Business Review as a leading franchise for veterans.

The PatchMaster franchise system is an in-demand franchise with a quick ramp-up period. Having no drywall experience encourages military veterans and first-responders to join its franchise, offering a 50 percent first-year royalty reduction to qualified applicants.

PatchMaster Franchise owners Tim Forrest and Rob Moore on top of the Ziggurat in Southern Iraq next to the birthplace of Abraham.

In total, PatchMaster is proud to have more than a dozen military veterans and former first responders in their system. Recently, several PatchMaster veteran franchisees shared their thoughts on having served in the military and the transition between serving and becoming a part of the PatchMaster family.

Tim Forrest

PatchMaster Serving Southern Wake County

Enjoying the camaraderie from working as a team is something that Forrest wanted about being in the military. The most valuable lesson that he learned “is to follow the path toward the end state, while taking care of those around you along the way. Reflection.” As a combat veteran, he likes to reflect on his close to five years in combat zones. “We opened our franchise about two years after retiring. As a veteran transitioning, it took a little bit to ‘believe’ in the next path,” Forrest said. He believes that PatchMaster is an excellent opportunity for all service members to take charge of their path and create a lucrative future.

Tim Forrest
Dave Biggerstaff
Dave Biggerstaff

Dave Biggerstaff

PatchMaster Serving Charlotte

One of Biggerstaff’s most memorable moments was jumping out of an aircraft during Airborne training.” Most Americans who do not have a connection to the military do not have a true concept of the sacrifices soldiers, sailors, airmen, marines, guardsmen, and their families have truly made,” Biggerstaff said. He remarked on his own ability to efficiently delegate day-to-day business tasks. The former Army Paratrooper knows the importance of being dependable since others are constantly counting on him. When asked if the military discount influenced his decision to become a franchise owner, Biggerstaff stated that it “I appreciate PatchMaster for offering a discount towards our veterans, but it did not influence my decision, I’d recommend it regardless.”

Mick Dubuis

PatchMaster Serving the River Parishes

Dubuis is a U.S. Army Veteran. He believes that when he traveled on active duty for the first time was the most memorable for him in the service. Dubuis opened PatchMaster serving the River Parishes in Louisiana about one year ago, 30 years after being honorably discharged. He spent most of his professional life working in the healthcare supply chain and operations, ascending to high-level positions in the public and private sectors. “PatchMaster’s business model for my area led me to believe that this business model was filling a need in an underserved space,” Dubuis noted. He believes that other veterans could do well with PatchMaster due to their innate work ethic, discipline, and ability to adapt to the circumstances.

Mick Dubuis
Aaron Sandvig
Aaron Sandvig

Aaron Sandvig

PatchMaster Serving West DFW
Aaron Sandvig completed the Bataan Memorial Death March, a full marathon-length ruck race carrying 35 pounds through the mountains and sandpits of White Sands Missile Base in New Mexico. He believes that working in a team is powerful. Because no one can do it all, it is important to collaborate and ask others for help. “I’m in the process of opening up right now. After my time in the Army, I went to law school and practiced for eight years. I look forward to using the team building skills I learned in the military and applying them to my community here in Minnesota,” remarked Sandvig. He started his career with PatchMaster because he had a strong interest in real estate, rental properties, and home improvement in general. Having faced many dire challenges in his time in the Army, Sandvig reminds himself that doing a good job with his franchise for the community is just a matter of commitment and hard work.

Marchello Fields

PatchMaster Serving Chesapeake & Norfolk (opening in 2022)

Marchello Fields served in the Navy for eight years, with his most memorable moment being when he was deployed in Africa to conduct humanitarian efforts. Fields noted that “you should give back whenever you can, and try to help others less fortunate than you. I saw the humanitarian issues when I was deployed in Africa and I’ll never forget that.” Fields also recalled the five most important takeaway skills he learned from his service, which were awareness, accountability, focus, dedication, and motivation. He is also excited to open up his location at the beginning of 2022. “PatchMaster has shown me the utmost respect for my service and has made me welcome to their franchise family. I would encourage all veterans wanting to start a business to take a look at PatchMaster.”

Marchello Fields

About PatchMaster

Headquartered in Chester, NJ, PatchMaster is a home services franchise brand offering customers a fast and professional solution for drywall repairs. The company provides high-quality drywall services for small holes, dings, and dents, typically finishing jobs in one visit. Launched in 2016 and offering franchises since September 2017, PatchMaster has sold 113 territories to franchisees across the United States and Canada. PatchMaster is positioned to revolutionize the home services industry as a pioneering drywall franchise.

Visit patchmasteropportunity.com or call (973) 944-4900 to learn more.

Bob Spoerl
Bear Icebox Communications
+1 773-453-2444
bob@bearicebox.com

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OTHER NEWS

Bev ThorneChief Marketing Officer

“I am honored to be a part of the PatchMaster team, focusing on elevating our marketing initiatives. My goal is to enhance brand visibility and attract more customers for all of our franchisees, creating a win-win scenario for everyone. I am eager to work with you to achieve remarkable success in the drywall repair market.”

Bev Thorne, an award-winning CMO with deep experience in both sales and marketing at AT&T, JP Morgan Chase and Century 21 Real Estate among others, serves as PatchMaster’s Chief Marketing Officer

Bev oversees all franchise marketing operations, including brand messaging, social media marketing, demand generation and franchise marketing support. She is passionate about people development, with a history of implementing marketing initiatives that fuel impressive revenue growth results.

Kevin Gray
Kevin GrayExecutive Business Coach
“I am truly honored to be part of the PatchMaster, undoubtedly one of the best Franchisors in the industry. Working alongside our franchise owners, who bravely venture into entrepreneurship, is a humbling experience. It is extremely gratifying to share in their successes as they build their business with the support of such a devoted team.”

Kevin Gray brings a wealth of experience in business development, sales management, and strategic partnerships to PatchMaster. With a proven track record of driving revenue growth and nurturing client relationships, Kevin is an ideal guide for our franchisees as they embark on their entrepreneurial journey.

Kevin’s consultative approach and knack for fostering strong business connections are valuable assets in helping our franchisees thrive.

Katie Longmore Franchise Administration & Support
“As a part of the PatchMaster team, I have the opportunity to help individuals succeed as entrepreneurs and build their dreams. It is rewarding to be able to see our franchisees flourish.”

Katie Longmore serves as PatchMaster’s Franchise Administrator. Katie is highly motivated and results-driven, with comprehensive experience in business administration. With her passion for excellence, she brings a wealth of knowledge and skills to PatchMaster.

Katie’s academic background is in Business Administration. She has honed her skills through years of experience in the industry, during which time she has become proficient in project management, business development, and operations management. Her strong communication skills and ability to create and maintain customer relationships make her a valuable asset to the PatchMaster organization.

She is passionate about helping new franchise owners get up and running smoothly and is committed to providing them with the support and guidance they need to succeed.

Christian Clavadentscher

Christian Clavadentscher Executive Business Coach

“I am proud to be part of a company dedicated to providing its franchisees the best possible training, support, and tools to scale their business quickly. It is incredibly fulfilling to help our franchisees unlock their full potential and achieve financial success while building their own businesses with the support of PatchMaster.”

Christian Clavadetscher is a highly skilled franchise business coach and financial expert with a proven track record of success in driving business growth and generating revenue. As the owner of PatchMaster Serving Cape Fear, he understands the ins and outs of franchise ownership. As a former director-level investment banker and entrepreneur partner, he brings a unique perspective to PatchMaster’s franchisees. 

With deep expertise in managing all aspects of new business development, multi-account oversight, deal negotiations, and complex financial transactions, Christian provides PatchMaster’s franchisees with unmatched comprehensive business coaching services that help franchisees achieve their financial goals and succeed in their entrepreneurial dreams.

Joe Eible

Joe EibleVice President of Operations

“Being a member of the PatchMaster family has been a rewarding experience, especially in forming valuable relationships with our network of franchisees and having the privilege of hearing their inspiring success stories.”

As the Vice President of Operations at PatchMaster, Joe Eible brings over 20 years of experience in IT, process improvement, and customer service to his role. 

Joe joined PatchMaster in 2019 as director of franchise support and has been instrumental in driving the company’s growth and success. He oversees all aspects of the company’s operations, including franchise support, training and development, onboarding, and IT.

Paul Ferrara

Paul Ferrara Chief Executive Officer

“I am incredibly proud of our franchise-first culture, which attracts highly talented and motivated franchisees to our company. Our focus on providing the best-in-class training and support has helped our franchisees to succeed and grow their businesses quickly. With a proven business model and a commitment to excellence, PatchMaster is the ideal choice for anyone looking to start a successful drywall repair franchise.”

Paul Ferrara is a results-driven executive with a successful track record in the franchising industry. He currently serves as the CEO of PatchMaster, a leading franchise business specializing in drywall repair and installation services.

With over 25 years of experience in sales, marketing, and business development, Paul keenly understands how to grow businesses and deliver value to customers. He is a strategic thinker with a strong focus on innovation and operational excellence.

Under Ferrara’s leadership, PatchMaster has experienced rapid growth and expansion, with new franchise locations opening regularly. Ferrara is passionate about providing franchisees with the tools and support they need to succeed and maintain PatchMaster’s position as the top choice for drywall repair services. With a focus on innovation and customer service, Ferrara is committed to ensuring that every PatchMaster franchisee has the resources and support they need to build a successful business.

Prior to his current role, Paul held senior leadership positions at several franchising companies, including HouseMaster Home Inspections, Realogy, and Coldwell Banker Corporate. He has a deep understanding of franchising and is passionate about leveraging it to drive business growth and customer success.

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