PatchMaster Expands in Florida with Veteran-Owned St. Johns County Franchise

PatchMaster Expands in Florida with Veteran-Owned St. Johns County Franchise

Former police officer and military veteran Kevin Cotto launches customer-first drywall repair business focused on integrity and service.

ST. JOHNS, FL (October 29, 2025) — PatchMaster, the leading drywall repair franchise recognized for its fast and professional service, proudly announces the opening of PatchMaster St. Johns County, owned and operated by Kevin Cotto, a veteran, former police officer, and customer service professional dedicated to serving his community with excellence.

Cotto brings a unique blend of discipline, accountability, and strong communication to his new venture. His career in the military, law enforcement, and sales has equipped him with leadership skills and a motivated mindset that defines his approach to business ownership.

“I consider myself mission-driven,” said Kevin Cotto. “Throughout my career, I’ve focused on accountability, adaptability, and treating people with respect. With PatchMaster, I saw an opportunity to bring those same values into a business that helps people and delivers exceptional customer experience.”

Between its national reputation and local ownership model, PatchMaster has quickly become one of the most trusted brands for drywall repair in North America. The franchise system is built on fast response times, clear communication, and top-tier craftsmanship, providing professional solutions for small drywall repairs. PatchMaster’s proven model offers franchise owners comprehensive technical training, business development coaching, and marketing support, enabling them to deliver outstanding service while expanding their local presence.

“Kevin’s dedication to service, integrity, and excellence perfectly reflects what PatchMaster stands for,” said Paul Ferrara, President and CEO, PatchMaster. “His military and law enforcement background brings a sense of professionalism and discipline that will make PatchMaster St. Johns County a trusted name throughout Northeast Florida.”

PatchMaster St. Johns County proudly serves homeowners, property managers, and local businesses across St. Johns County, Florida, including St. Augustine, Ponte Vedra Beach, Nocatee, Fruit Cove, and surrounding areas.

As a veteran-owned and family-operated business, Cotto’s mission is to combine quality craftsmanship, reliable service, and genuine care for every customer.

For more information or to schedule a service, visit patchmaster.com/saint-johns-county/ or call (904) 822-0414.

Kevin Cotto
Kevin Cotto

About PatchMaster

PatchMaster is a fast-growing drywall repair franchise designed for its quick ramp-up period, even for those without construction experience. With an initial franchise fee of $54,500 USD, each territory covers 300,000–350,000 people. Royalties start at 9%, with a tech fee included in ongoing costs.

Franchisees benefit from comprehensive training at PatchMaster’s New Jersey headquarters and receive ongoing support in marketing, pricing, hiring, operations, and technician management. The business model offers strong margins, scalability, and a quick ramp-up.

Founded in 2016 and franchising since 2017, PatchMaster now has more than 90 franchisees and expanded to over 185 territories across the U.S. and Canada. The brand delivers professional drywall repair, typically in a single visit, for common wall damage like holes, dings, and dents.

Learn more at patchmasteropportunity.com or call (973) 944-1192.

Media Contact:
Marketing Department
PatchMaster Franchise, LLC.
(973) 944-1213
marketing@patchmaster.com

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Nicole Eresman
Nicole EresmanMarketing Manager
“I’m thrilled to be a part of the PatchMaster team and help grow a brand built on quality, trust, and community. I look forward to empowering our franchisees with innovative marketing strategies that elevate their local presence and strengthen our national voice. Together, we are creating something truly special – and I’m excited to be part of the journey.”

Nicole Eresman, a seasoned marketing, communications, and events executive with a strong track record across top brands like Wyndham Worldwide and Realogy, now serves as PatchMaster’s Marketing Manager.

Eresman oversees all franchise marketing operations at PatchMaster, including brand messaging, social media marketing, demand generation, and franchise marketing support. With over 15 years of experience driving strategic marketing initiatives, she is passionate about helping franchisees grow their businesses through innovative, results-driven campaigns. Nicole brings a people-first approach to leadership and has a proven history of developing marketing strategies that spark brand growth, deepen customer engagement, and deliver measurable business impact.

Kevin Gray
Kevin GrayExecutive Business Coach
“I am truly honored to be part of the PatchMaster, undoubtedly one of the best Franchisors in the industry. Working alongside our franchise owners, who bravely venture into entrepreneurship, is a humbling experience. It is extremely gratifying to share in their successes as they build their business with the support of such a devoted team.”

Kevin Gray brings a wealth of experience in business development, sales management, and strategic partnerships to PatchMaster. With a proven track record of driving revenue growth and nurturing client relationships, Kevin is an ideal guide for our franchisees as they embark on their entrepreneurial journey.

Kevin’s consultative approach and knack for fostering strong business connections are valuable assets in helping our franchisees thrive.

Christian Clavadentscher

Christian Clavadentscher Executive Business Coach

“I am proud to be part of a company dedicated to providing its franchisees the best possible training, support, and tools to scale their business quickly. It is incredibly fulfilling to help our franchisees unlock their full potential and achieve financial success while building their own businesses with the support of PatchMaster.”

Christian Clavadetscher is a highly skilled franchise business coach and financial expert with a proven track record of success in driving business growth and generating revenue. As the owner of PatchMaster Serving Cape Fear, he understands the ins and outs of franchise ownership. As a former director-level investment banker and entrepreneur partner, he brings a unique perspective to PatchMaster’s franchisees. 

With deep expertise in managing all aspects of new business development, multi-account oversight, deal negotiations, and complex financial transactions, Christian provides PatchMaster’s franchisees with unmatched comprehensive business coaching services that help franchisees achieve their financial goals and succeed in their entrepreneurial dreams.

Joe Eible

Joe EibleVice President of Operations

“Being a member of the PatchMaster family has been a rewarding experience, especially in forming valuable relationships with our network of franchisees and having the privilege of hearing their inspiring success stories.”

As the Vice President of Operations at PatchMaster, Joe Eible brings over 20 years of experience in IT, process improvement, and customer service to his role. 

Joe joined PatchMaster in 2019 as director of franchise support and has been instrumental in driving the company’s growth and success. He oversees all aspects of the company’s operations, including franchise support, training and development, onboarding, and IT.

Paul Ferrara

Paul Ferrara Chief Executive Officer

“I am incredibly proud of our franchise-first culture, which attracts highly talented and motivated franchisees to our company. Our focus on providing the best-in-class training and support has helped our franchisees to succeed and grow their businesses quickly. With a proven business model and a commitment to excellence, PatchMaster is the ideal choice for anyone looking to start a successful drywall repair franchise.”

Paul Ferrara is a results-driven executive with a successful track record in the franchising industry. He currently serves as the CEO of PatchMaster, a leading franchise business specializing in drywall repair and installation services.

With over 25 years of experience in sales, marketing, and business development, Paul keenly understands how to grow businesses and deliver value to customers. He is a strategic thinker with a strong focus on innovation and operational excellence.

Under Ferrara’s leadership, PatchMaster has experienced rapid growth and expansion, with new franchise locations opening regularly. Ferrara is passionate about providing franchisees with the tools and support they need to succeed and maintain PatchMaster’s position as the top choice for drywall repair services. With a focus on innovation and customer service, Ferrara is committed to ensuring that every PatchMaster franchisee has the resources and support they need to build a successful business.

Prior to his current role, Paul held senior leadership positions at several franchising companies, including HouseMaster Home Inspections, Realogy, and Coldwell Banker Corporate. He has a deep understanding of franchising and is passionate about leveraging it to drive business growth and customer success.

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