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PatchMaster Expands to Eastern Montgomery County, PA

PatchMaster Expands to Eastern Montgomery County, PA

Veteran Insurance Executive Brings Leadership and Commitment to Customer Service to the Nation’s Leading Drywall Repair Franchise

CHELTENHAM, PA (September 2, 2024) – PatchMaster, the premier drywall repair franchise in North America, announced its latest franchise expansion in Eastern Montgomery County, PA, led by seasoned insurance executive Jean Mckie-Sutton. With over 25 years of experience in the Property and Casualty Insurance Industry, Jean brings a wealth of expertise in start-up growth, sales management, and customer service excellence to her new venture.

Jean Mckie-Sutton
Jean Mckie-Sutton

Jean Mckie-Sutton’s distinguished career in the insurance industry has seen her rise to the position of Assistant Vice President of Field Claims, where she honed her skills in compliance, quality assurance, and team leadership. Throughout her career, she has consistently prioritized customer service, ensuring that client satisfaction remains at the heart of every initiative. After years of navigating the challenges of corporate downsizing and layoffs, Jean made the bold decision to embrace her entrepreneurial spirit and explore new opportunities.

“I’ve always believed in the power of providing exceptional service and quality, and PatchMaster embodies these values perfectly,” said Jean Mckie-Sutton, “After considering numerous franchise opportunities, I was drawn to PatchMaster’s strong reputation and commitment to customer service. I’m excited to bring this level of dedication to the communities in Eastern Montgomery County, where I will build a professional team that shares my vision of delivering top-notch service to our customers.”

The new territory includes a wide range of communities in Eastern Montgomery County, including Abington, Ambler, Huntingdon Valley, Cheltenham, Horsham, Willow Grove, and many others. As a woman-owned and led business, she is eager to make a meaningful impact in the local area by providing reliable drywall repair services that homeowners can trust.

“Jean Mckie-Sutton’s extensive experience in the insurance industry, combined with her unwavering commitment to customer service, makes her an exceptional addition to the PatchMaster family,” said Paul Ferrara, CEO of PatchMaster. “We are confident that Jean will bring the same level of excellence to her franchise that has marked her entire career. Her leadership and dedication will undoubtedly elevate the standard of drywall repair services in Eastern Montgomery County.”

PatchMaster Eastern Montgomery County is now open and ready to provide fast, high-quality drywall repair services to homeowners, property managers, and businesses. For more information or to schedule a service, visit easternmontco.patchmaster.com or call (215) 690-1162.

About PatchMaster

PatchMaster is a fast-growing drywall repair franchise designed for its quick ramp-up period, even for those without construction experience. With an initial franchise fee of $54,500 USD, each territory covers 300,000–350,000 people. Royalties start at 9%, with a tech fee included in ongoing costs.

Franchisees benefit from comprehensive training at PatchMaster's New Jersey headquarters and receive ongoing support in marketing, pricing, hiring, operations, and technician management. The business model offers strong margins, scalability, and a quick ramp-up.

Founded in 2016 and franchising since 2017, PatchMaster now has more than 90 franchisees and expanded to over 185 territories across the U.S. and Canada. The brand delivers professional drywall repair, typically in a single visit, for common wall damage like holes, dings, and dents.

Learn more at patchmasteropportunity.com or call (973) 944-1192.

Media Contact:
Marketing Department
PatchMaster Franchise, LLC.
(973) 944-1213
marketing@patchmaster.com

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Nicole Eresman
Nicole EresmanMarketing Manager
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“I’m thrilled to be a part of the PatchMaster team and help grow a brand built on quality, trust, and community. I look forward to empowering our franchisees with innovative marketing strategies that elevate their local presence and strengthen our national voice. Together, we are creating something truly special – and I’m excited to be part of the journey.”

Nicole Eresman, a seasoned marketing, communications, and events executive with a strong track record across top brands like Wyndham Worldwide and Realogy, now serves as PatchMaster’s Marketing Manager.

Eresman oversees all franchise marketing operations at PatchMaster, including brand messaging, social media marketing, demand generation, and franchise marketing support. With over 15 years of experience driving strategic marketing initiatives, she is passionate about helping franchisees grow their businesses through innovative, results-driven campaigns. Nicole brings a people-first approach to leadership and has a proven history of developing marketing strategies that spark brand growth, deepen customer engagement, and deliver measurable business impact.

Kevin Gray
Kevin GrayExecutive Business Coach
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“I am truly honored to be part of the PatchMaster, undoubtedly one of the best Franchisors in the industry. Working alongside our franchise owners, who bravely venture into entrepreneurship, is a humbling experience. It is extremely gratifying to share in their successes as they build their business with the support of such a devoted team.”

Kevin Gray brings a wealth of experience in business development, sales management, and strategic partnerships to PatchMaster. With a proven track record of driving revenue growth and nurturing client relationships, Kevin is an ideal guide for our franchisees as they embark on their entrepreneurial journey.

Kevin’s consultative approach and knack for fostering strong business connections are valuable assets in helping our franchisees thrive.

Christian Clavadentscher

Christian Clavadentscher Executive Business Coach

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“I am proud to be part of a company dedicated to providing its franchisees the best possible training, support, and tools to scale their business quickly. It is incredibly fulfilling to help our franchisees unlock their full potential and achieve financial success while building their own businesses with the support of PatchMaster.”

Christian Clavadetscher is a highly skilled franchise business coach and financial expert with a proven track record of success in driving business growth and generating revenue. As the owner of PatchMaster Serving Cape Fear, he understands the ins and outs of franchise ownership. As a former director-level investment banker and entrepreneur partner, he brings a unique perspective to PatchMaster’s franchisees. 

With deep expertise in managing all aspects of new business development, multi-account oversight, deal negotiations, and complex financial transactions, Christian provides PatchMaster’s franchisees with unmatched comprehensive business coaching services that help franchisees achieve their financial goals and succeed in their entrepreneurial dreams.

Joe Eible

Joe EibleVice President of Operations

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“Being a member of the PatchMaster family has been a rewarding experience, especially in forming valuable relationships with our network of franchisees and having the privilege of hearing their inspiring success stories.”

As the Vice President of Operations at PatchMaster, Joe Eible brings over 20 years of experience in IT, process improvement, and customer service to his role. 

Joe joined PatchMaster in 2019 as director of franchise support and has been instrumental in driving the company’s growth and success. He oversees all aspects of the company’s operations, including franchise support, training and development, onboarding, and IT.

Paul Ferrara

Paul Ferrara Chief Executive Officer

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“I am incredibly proud of our franchise-first culture, which attracts highly talented and motivated franchisees to our company. Our focus on providing the best-in-class training and support has helped our franchisees to succeed and grow their businesses quickly. With a proven business model and a commitment to excellence, PatchMaster is the ideal choice for anyone looking to start a successful drywall repair franchise.”

Paul Ferrara is a results-driven executive with a successful track record in the franchising industry. He currently serves as the CEO of PatchMaster, a leading franchise business specializing in drywall repair and installation services.

With over 25 years of experience in sales, marketing, and business development, Paul keenly understands how to grow businesses and deliver value to customers. He is a strategic thinker with a strong focus on innovation and operational excellence.

Under Ferrara’s leadership, PatchMaster has experienced rapid growth and expansion, with new franchise locations opening regularly. Ferrara is passionate about providing franchisees with the tools and support they need to succeed and maintain PatchMaster’s position as the top choice for drywall repair services. With a focus on innovation and customer service, Ferrara is committed to ensuring that every PatchMaster franchisee has the resources and support they need to build a successful business.

Prior to his current role, Paul held senior leadership positions at several franchising companies, including HouseMaster Home Inspections, Realogy, and Coldwell Banker Corporate. He has a deep understanding of franchising and is passionate about leveraging it to drive business growth and customer success.

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