Military Veteran Brings Leadership and Sales Expertise to Growing Drywall Repair Franchise
POST FALLS, ID (August 15, 2024) – PatchMaster, the leading drywall repair franchise in North America, proudly announces the expansion of its services to Coeur d’Alene and Northern Idaho under the leadership of its newest franchise owner, Shane Austin. With a strong background in military service and sales, Austin is well-equipped to bring the professionalism and excellence that PatchMaster is known for to the local community.
Shane Austin served in the U.S. Army Special Operations as part of the 75th Ranger Regiment, where he honed his leadership and teamwork skills in high-stakes environments. After his military career, Austin transitioned into the corporate world, taking on federal sales roles with ConvergeOne Government Solutions and commercial sales with Cerium Networks. His extensive experience in sales and leadership will be instrumental in establishing PatchMaster as the go-to solution for drywall repair in the region.
“I’m excited to bring PatchMaster to Northern Idaho and to create a professional team that’s motivated, dedicated, and ready to provide top-notch service,” said Austin. “My military background has taught me the value of discipline, leadership, and a strong work ethic—qualities that I’m eager to instill in my team. This franchise is not just about fixing drywall; it’s about building a business and a legacy that I can be proud of.”
Austin’s decision to join the PatchMaster family was influenced by his desire to create the type of professional environment he missed after leaving the military. Together with his business partner, Dave Diaz, Austin plans to grow the franchise into a thriving enterprise that not only meets but exceeds customer expectations.
Beyond his professional endeavors, Austin is deeply rooted in his community and is eager to participate in local events and give back through various initiatives. His commitment to providing a high standard of living for his family is a driving force behind his entrepreneurial journey.
“Shane’s dedication to excellence, both in his military and civilian careers, makes him an ideal fit for the PatchMaster franchise,” said Paul Ferrara, CEO of PatchMaster. “We are confident that his leadership and passion will translate into exceptional service in Northern Idaho. We’re excited to see Shane and Dave build a successful business that serves the community with the highest standards of quality and professionalism.”
PatchMaster North Idaho is now open for business, ready to offer quick, efficient, and reliable drywall repair services to homeowners, renters, and businesses. For more information or to book a service, visit northidaho.patchmaster.com or call (509) 903-6840.
About PatchMaster
PatchMaster is a fast-growing drywall repair franchise designed for its quick ramp-up period, even for those without construction experience. With an initial franchise fee of $54,500 USD, each territory covers 300,000–350,000 people. Royalties start at 9%, with a tech fee included in ongoing costs.
Franchisees benefit from comprehensive training at PatchMaster's New Jersey headquarters and receive ongoing support in marketing, pricing, hiring, operations, and technician management. The business model offers strong margins, scalability, and a quick ramp-up.
Founded in 2016 and franchising since 2017, PatchMaster now has more than 90 franchisees and expanded to over 185 territories across the U.S. and Canada. The brand delivers professional drywall repair, typically in a single visit, for common wall damage like holes, dings, and dents.
Learn more at patchmasteropportunity.com or call (973) 944-1192.
Media Contact:
Marketing Department
PatchMaster Franchise, LLC.
(973) 944-1213
marketing@patchmaster.com




