Drywall repair brand reaches milestone rarely attained by franchises its age
SOMERVILLE, N.J. – Feb. 20, 2019 // PRNewswire // – Just 2 percent of startup franchises operating for less than two years reach 50 or more units in that time period, according to FranchiseGrade. PatchMaster has reached that mark – in under a year.
With nearly four decades of success with in-home services as HouseMaster Home Inspections, Master Home Services has rapidly expanded its reach in the small drywall repair market. In July 2018, it announced the launch of its PatchMaster franchise and in about a six-month window, the brand already has 50 territories operating or signed.
“PatchMaster offers owners a low-cost business model in an untapped market and we’re seeing a great deal of interest in our new franchise concept,” said Kathleen Kuhn, CFE, President and CEO of PatchMaster and HouseMaster. “Decades of experience in home service franchise has helped us fine-tune the PatchMaster model. I’m thrilled at how fast our franchisees are scaling the business and hitting profitability.”
PatchMaster’s business model offers customers a fast, professional solution for drywall repairs. Most busy handymen, large drywall companies or contractors don’t want to perform small drywall repairs. Service professionals like plumbers and electricians often don’t have the resources to fix holes they leave behind. PatchMaster specializes in fixing holes caused by renters, plumbing leaks and those DIY projects that just can’t seem to get finished. In most cases, PatchMaster can complete the job in one visit.
As the franchise expands, there are many opportunities for growth across North America. The franchise is targeting states like California, Arizona, Florida and North Carolina and Ontario, Canada, with opportunities for growth in most states and provinces.
The initial franchise fee for a PatchMaster franchise territory, which consists of a population up to 250,000, is $19,500. Ongoing fees include a technology fee and a downward sliding scale for royalties starting at 9 percent. Franchisees attend a week-long training program at the company’s headquarters in Somerville, New Jersey.
PatchMaster offers a prime opportunity for anyone who has thought about investing in the home services industry: the cost of entry is low and franchise owners can launch in their markets in just a few months. Moreover, no drywall experience is required for owners – PatchMaster provides all the training, tools and resources to learn the model and run the business.
PatchMaster franchisees have access to support for marketing, including digital marketing and social media, job pricing, hiring, managing technicians and financial management.
Eddy Zite, a founding franchisee and partner in PatchMaster, was skeptical when Master Home Services first approached him to test the concept two years ago.
“I have never done any drywall repairs and didn’t really see a need for these smaller jobs,” Zite said. “Frankly, I didn’t believe the concept had any legs until I started talking to my friends in the trades and they told me the service would be extremely valuable to them.”
Today, Zite has five vans on the road in his Salt Lake City territory and recently expanded to Las Vegas.
“The strong economics of the business and demand for the service has more than exceeded my expectations,” he said.
Master Home Services is known for a strong commitment to customer service. With more than 300 franchise areas across North America, HouseMaster holds a Net Promoter Score of 92 (a customer satisfaction ranking higher than Apple and Ritz-Carlton). Franchise Business Review has named HouseMaster a top franchise brand in its franchise owner satisfaction category since 2009.
Additionally, HouseMaster’s average gross sales is the highest in the home inspection franchise market. With a proven track record in the three most critical home service franchise criteria – customer experience, franchisee satisfaction and average gross sales – Master Home Services has the know-how to make PatchMaster one of the most successful service franchises on the market.
For more information, visit PatchMaster.com.
Headquartered in Somerville, New Jersey, PatchMaster is a home services franchise brand offering customers a fast and professional solution for drywall repairs. The company provides high-quality drywall services for small holes, dings and dents, typically finishing jobs in one visit. In a matter of months, PatchMaster already has 50 territories signed or operating. Backed by Master Home Services, the parent company of HouseMaster, the original home inspection franchise with more than 315 locations across North America, PatchMaster is positioned to revolutionize the home services industry as a pioneering drywall franchise across the United States and Canada. Visit patchmaster.com or call 1-844-Patchmaster to learn more.