PatchMaster Hits 100-Unit Milestone After Sister Company Spin-Off

PatchMaster Hits 100-Unit Milestone After Sister Company Spin-Off

PatchMaster, the drywall repair franchise that just crossed 100 units, found its growth accelerated after selling sister brand HouseMaster in July 2020. The reason is focus, says CEO Paul Ferrara.

Paul Ferrara
Paul Ferrara, CEO PatchMaster
“When we had both HouseMaster and PatchMaster, it meant divided loyalties there. Once we knew what we were doing” in selling HouseMaster, “we were able to dedicate the resources and attention to PatchMaster,” he said. His focus was “getting it structured in a way that it could be cost-efficient, and forcing us to be as efficient as possible.”

Neighborly, the giant home services franchisor based in Waco, Texas, “came out of nowhere” looking to buy HouseMaster, which offers home inspection services, and the sale closed on June 30, 2020.

Ferrara, COO of both brands at the time, became CEO of PatchMaster. Kathleen Kuhn, CEO of both brands and daughter of the founder of HouseMaster, went with HouseMaster to Neighborly.

Collecting sister brands in related industries under one umbrella is the rage in franchising these days, with executives citing the benefits of shared services behind the scenes and cross-selling both units to franchisees and services to customers. But Ferrara said it was too soon to sell PatchMaster when Neighborly came calling.

“We intentionally carved out PatchMaster right from the get-go,” Ferrara said, because at that stage of its development, “we knew it would be completely undervalued. We knew we were poised for good hockey stick growth.”

PatchMaster started around 2017, “doing the alphas and the betas” to test the model. “We had about two franchisees; we started out in Utah. We’ve kind of been developing slowly and getting to a launch. In the middle of 2019, we started putting the pedal to the metal.”

The initial franchise fee for PatchMaster is $49,500 for a territory with up to 300,000 to 350,000 population. Its Item 19 states average unit volume across all comparable units is $180,000.

Ferrara cited a new “RightTrack” package, aimed at helping franchisees get operating more quickly, as one improvement. It costs $20,600 total, including $7,400 for tools and materials. “By allowing us to make those purchases on their behalf, it allows us to drive the costs down,” he said.

The other part is the grand opening marketing package, costing about $13,000, including the wrap on the vehicle, promotional equipment and lead aggregation services, among other things. ”When they come out of training and are ready to start, we’re going to make sure everything is turned on,” he said.

Article by Beth Ewen, Published for, June 17, 2021



Kevin Gray
Kevin GrayExecutive Business Coach
“I am truly honored to be part of the PatchMaster, undoubtedly one of the best Franchisors in the industry. Working alongside our franchise owners, who bravely venture into entrepreneurship, is a humbling experience. It is extremely gratifying to share in their successes as they build their business with the support of such a devoted team.”

Kevin Gray brings a wealth of experience in business development, sales management, and strategic partnerships to PatchMaster. With a proven track record of driving revenue growth and nurturing client relationships, Kevin is an ideal guide for our franchisees as they embark on their entrepreneurial journey.

Kevin’s consultative approach and knack for fostering strong business connections are valuable assets in helping our franchisees thrive.

Katie Longmore Onboarding Specialist
“As a part of the PatchMaster team, I have the opportunity to help individuals succeed as entrepreneurs and build their dreams. It is rewarding to be able to see our franchisees flourish.”

Katie Longmore serves as PatchMaster’s Onboarding Manager. Katie is highly motivated and results-driven, with comprehensive experience in business administration. With her passion for excellence, she brings a wealth of knowledge and skills to PatchMaster.

Katie’s academic background is in Business Administration. She has honed her skills through years of experience in the industry, during which time she has become proficient in project management, business development, and operations management. Her strong communication skills and ability to create and maintain customer relationships make her a valuable asset to the PatchMaster organization.

She is passionate about helping new franchise owners get up and running smoothly and is committed to providing them with the support and guidance they need to succeed.

Christian Clavadentscher

Christian Clavadentscher Executive Business Coach

“I am proud to be part of a company dedicated to providing its franchisees the best possible training, support, and tools to scale their business quickly. It is incredibly fulfilling to help our franchisees unlock their full potential and achieve financial success while building their own businesses with the support of PatchMaster.”

Christian Clavadetscher is a highly skilled franchise business coach and financial expert with a proven track record of success in driving business growth and generating revenue. As the owner of PatchMaster Serving Cape Fear, he understands the ins and outs of franchise ownership. As a former director-level investment banker and entrepreneur partner, he brings a unique perspective to PatchMaster’s franchisees. 

With deep expertise in managing all aspects of new business development, multi-account oversight, deal negotiations, and complex financial transactions, Christian provides PatchMaster’s franchisees with unmatched comprehensive business coaching services that help franchisees achieve their financial goals and succeed in their entrepreneurial dreams.

Joe Eible

Joe EibleVice President of Operations

“Being a member of the PatchMaster family has been a rewarding experience, especially in forming valuable relationships with our network of franchisees and having the privilege of hearing their inspiring success stories.”

As the Vice President of Operations at PatchMaster, Joe Eible brings over 20 years of experience in IT, process improvement, and customer service to his role. 

Joe joined PatchMaster in 2019 as director of franchise support and has been instrumental in driving the company’s growth and success. He oversees all aspects of the company’s operations, including franchise support, training and development, onboarding, and IT.

Samantha Dreger

Samantha Dreger Chief Marketing Officer

“By driving brand growth and positioning PatchMaster as the industry leader in our niche market, I have the privilege of supporting our diverse family of franchisees in achieving their entrepreneurial and personal goals. That franchise-first approach drives every decision I make as the brand leader in our industry. It doesn’t get better than that!”

Samantha Dreger is an award-winning digital marketer and serves as PatchMaster’s Chief Marketing Officer. She brings over 20 years of experience in digital brand development and franchise marketing to PatchMaster.

Samantha oversees franchise marketing operations, including brand messaging, social media marketing, and franchise marketing support. She is passionate about supporting PatchMaster’s franchise network and driving its success through innovative and effective marketing strategies.

Paul Ferrara

Paul Ferrara Chief Executive Officer

“I am incredibly proud of our franchise-first culture, which attracts highly talented and motivated franchisees to our company. Our focus on providing the best-in-class training and support has helped our franchisees to succeed and grow their businesses quickly. With a proven business model and a commitment to excellence, PatchMaster is the ideal choice for anyone looking to start a successful drywall repair franchise.”

Paul Ferrara is a results-driven executive with a successful track record in the franchising industry. He currently serves as the CEO of PatchMaster, a leading franchise business specializing in drywall repair and installation services.

With over 25 years of experience in sales, marketing, and business development, Paul keenly understands how to grow businesses and deliver value to customers. He is a strategic thinker with a strong focus on innovation and operational excellence.

Under Ferrara’s leadership, PatchMaster has experienced rapid growth and expansion, with new franchise locations opening regularly. Ferrara is passionate about providing franchisees with the tools and support they need to succeed and maintain PatchMaster’s position as the top choice for drywall repair services. With a focus on innovation and customer service, Ferrara is committed to ensuring that every PatchMaster franchisee has the resources and support they need to build a successful business.

Prior to his current role, Paul held senior leadership positions at several franchising companies, including HouseMaster Home Inspections, Realogy, and Coldwell Banker Corporate. He has a deep understanding of franchising and is passionate about leveraging it to drive business growth and customer success.


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