PatchMaster’s Franchise-First Approach is a Great Fit for Veterans

PatchMaster’s Franchise-First Approach is a Great Fit for Veterans

This article was first published in the November 2022 edition of the Franchise Journal.

With more than a dozen Veteran-owned locations nationwide, PatchMaster knows first-hand that experience gained during military service are a great fit for running a successful business. Combining those skills with PatchMaster’s Franchise-first model empowers Veterans to learn a trade, run their own franchise business and find financial and personal independence in the civilian workforce.

“At PatchMaster, we recognize the immense sacrifices Veterans have made for our country, and we are here to fully support our military professionals as they transition into civilian life,” said PatchMaster President & CEO Paul Ferrara. “We know each owner has the skills to lead in diverse environments and achieve desired outcomes. These proven leadership skills, coupled with the ability to take direction, will make them excellent franchise owners.”

Dave Biggerstaff
Dave Biggerstaff

Dave Biggerstaff, PatchMaster serving Charlotte, N.C., is a great example of how Veterans can find success with PatchMaster. Dave served in the U.S. Army from 1972-1978, where he was an Armor officer and attained the rank of Captain. Throughout his various company-grade positions as tank platoon leader, recon platoon leader, company executive officer and tank company commander, he learned many leadership skills which still serve him today.

Dave wants other Veterans to know that investing in a franchise is a chance to own a business without spending years developing the experience necessary to do it on your own. He notes that PatchMaster provides training to quickly set Owners on the path to success and provides an easy way to learn through shared experiences with others. He also says that corporate support is friendly and constructive but allows for flexibility in running the business.

“With PatchMaster, I am building a business that will outlast me,” Dave said. “It is a way I am able to build a systems-based company that provides satisfying work for a number of employees and an income stream for me that will last through my retirement years.”

PatchMaster proudly offers Veterans 50 percent off royalty fees for the first 12 months of business, as well as extensive technical and business training at corporate headquarters in New Jersey. However, as Dave notes, it’s just a nice bonus. The real reason Veterans should consider PatchMaster is because it’s a great opportunity.

“I appreciate PatchMaster for offering a discount towards our Veterans, but it did not influence my decision; I’d recommend it regardless,” said Dave.

For more information on investment opportunities and how PatchMaster Owners cultivate success, visit or contact today!

PatchMaster Veteran Owners:



About the Author

Kris Longmore, PatchMaster Development Director, is passionate about helping individuals and investors pursue their dream of business ownership through franchise systems. Kris has 10+ years in franchise development, including being a multi-unit PatchMaster Franchisee location in Texas.



Bev ThorneChief Marketing Officer

“I am honored to be a part of the PatchMaster team, focusing on elevating our marketing initiatives. My goal is to enhance brand visibility and attract more customers for all of our franchisees, creating a win-win scenario for everyone. I am eager to work with you to achieve remarkable success in the drywall repair market.”

Bev Thorne, an award-winning CMO with deep experience in both sales and marketing at AT&T, JP Morgan Chase and Century 21 Real Estate among others, serves as PatchMaster’s Chief Marketing Officer

Bev oversees all franchise marketing operations, including brand messaging, social media marketing, demand generation and franchise marketing support. She is passionate about people development, with a history of implementing marketing initiatives that fuel impressive revenue growth results.

Kevin Gray
Kevin GrayExecutive Business Coach
“I am truly honored to be part of the PatchMaster, undoubtedly one of the best Franchisors in the industry. Working alongside our franchise owners, who bravely venture into entrepreneurship, is a humbling experience. It is extremely gratifying to share in their successes as they build their business with the support of such a devoted team.”

Kevin Gray brings a wealth of experience in business development, sales management, and strategic partnerships to PatchMaster. With a proven track record of driving revenue growth and nurturing client relationships, Kevin is an ideal guide for our franchisees as they embark on their entrepreneurial journey.

Kevin’s consultative approach and knack for fostering strong business connections are valuable assets in helping our franchisees thrive.

Katie Longmore Franchise Administration & Support
“As a part of the PatchMaster team, I have the opportunity to help individuals succeed as entrepreneurs and build their dreams. It is rewarding to be able to see our franchisees flourish.”

Katie Longmore serves as PatchMaster’s Franchise Administrator. Katie is highly motivated and results-driven, with comprehensive experience in business administration. With her passion for excellence, she brings a wealth of knowledge and skills to PatchMaster.

Katie’s academic background is in Business Administration. She has honed her skills through years of experience in the industry, during which time she has become proficient in project management, business development, and operations management. Her strong communication skills and ability to create and maintain customer relationships make her a valuable asset to the PatchMaster organization.

She is passionate about helping new franchise owners get up and running smoothly and is committed to providing them with the support and guidance they need to succeed.

Christian Clavadentscher

Christian Clavadentscher Executive Business Coach

“I am proud to be part of a company dedicated to providing its franchisees the best possible training, support, and tools to scale their business quickly. It is incredibly fulfilling to help our franchisees unlock their full potential and achieve financial success while building their own businesses with the support of PatchMaster.”

Christian Clavadetscher is a highly skilled franchise business coach and financial expert with a proven track record of success in driving business growth and generating revenue. As the owner of PatchMaster Serving Cape Fear, he understands the ins and outs of franchise ownership. As a former director-level investment banker and entrepreneur partner, he brings a unique perspective to PatchMaster’s franchisees. 

With deep expertise in managing all aspects of new business development, multi-account oversight, deal negotiations, and complex financial transactions, Christian provides PatchMaster’s franchisees with unmatched comprehensive business coaching services that help franchisees achieve their financial goals and succeed in their entrepreneurial dreams.

Joe Eible

Joe EibleVice President of Operations

“Being a member of the PatchMaster family has been a rewarding experience, especially in forming valuable relationships with our network of franchisees and having the privilege of hearing their inspiring success stories.”

As the Vice President of Operations at PatchMaster, Joe Eible brings over 20 years of experience in IT, process improvement, and customer service to his role. 

Joe joined PatchMaster in 2019 as director of franchise support and has been instrumental in driving the company’s growth and success. He oversees all aspects of the company’s operations, including franchise support, training and development, onboarding, and IT.

Paul Ferrara

Paul Ferrara Chief Executive Officer

“I am incredibly proud of our franchise-first culture, which attracts highly talented and motivated franchisees to our company. Our focus on providing the best-in-class training and support has helped our franchisees to succeed and grow their businesses quickly. With a proven business model and a commitment to excellence, PatchMaster is the ideal choice for anyone looking to start a successful drywall repair franchise.”

Paul Ferrara is a results-driven executive with a successful track record in the franchising industry. He currently serves as the CEO of PatchMaster, a leading franchise business specializing in drywall repair and installation services.

With over 25 years of experience in sales, marketing, and business development, Paul keenly understands how to grow businesses and deliver value to customers. He is a strategic thinker with a strong focus on innovation and operational excellence.

Under Ferrara’s leadership, PatchMaster has experienced rapid growth and expansion, with new franchise locations opening regularly. Ferrara is passionate about providing franchisees with the tools and support they need to succeed and maintain PatchMaster’s position as the top choice for drywall repair services. With a focus on innovation and customer service, Ferrara is committed to ensuring that every PatchMaster franchisee has the resources and support they need to build a successful business.

Prior to his current role, Paul held senior leadership positions at several franchising companies, including HouseMaster Home Inspections, Realogy, and Coldwell Banker Corporate. He has a deep understanding of franchising and is passionate about leveraging it to drive business growth and customer success.


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